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    Running diagnostic tests on your device

    The Xperia™ Diagnostics application can test a specific function or run a full diagnostic test to check if your Xperia™ device is working properly.

    Xperia™ Diagnostics can:
    • Assess potential hardware or software issues on your Xperia™ device.
    • Analyse how well applications perform on your device.
    • Log the number of dropped calls during the previous 10 days.
    • Identify installed software and provide useful details about your device.


    The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If the Diagnostics option is not available under Settings > About phone or from the TOOLS menu in the Support application, you can download a light version using the Play Store™ application.

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    Find your product
    On your Xperia™ device, go to Settings > About phone/tablet > Model number