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    Restarting and resetting the headset

    You can force your headset to shut down in situations where it stops responding or won't restart normally. No information about paired devices gets deleted. You can also reset your headset to its original factory settings, which deletes all information about paired devices.

    To force the headset to shut down

    • Press and hold down the power key for at least 6 seconds.

    To reset the headset

    1. Turn off the headset, then connect the charger so that the headset starts to charge.
    2. Press and hold down Icn ross function key until the headset vibrates briefly.
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    Find your product
    On your Xperia™ device, go to Settings > About phone/tablet > Model number