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Running diagnostic tests on your device

The Xperia™ Diagnostics application can test a specific function or run a full diagnostic test to check if your Xperia™ device is working properly.

Xperia™ Diagnostics can:
  • Assess potential hardware or software issues on your Xperia™ device.
  • Analyse how well applications perform on your device.
  • Log the number of dropped calls during the previous 10 days.
  • Identify installed software and provide useful details about your device.

Note

The Xperia™ Diagnostics application is pre-installed on most Android™ devices from Sony. If the Diagnostics option is not available under Settings > About phone, you can download a light version using the Play Store™ application.

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On your Xperia™ device, go to Settings > About phone/tablet > Model number
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On your Xperia™ device, go to Settings > About phone/tablet > Model number