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Water and dust resistance – all you need to know

Before you dive into the action with your water or dust resistant Sony device, you should check its capabilities and limits. Whether you want to take it swimming, or on a weekend adventure, there are some basic guidelines to follow to ensure your device can handle whatever life has in store.

Let’s start with a closer look at IP ratings and how they may affect what you can and can’t do.

What is an IP rating?

The IP (Ingress Protection) rating is an international standard for measuring a device’s levels of resistance to dust and water. The first digit in the two-digit IP code indicates the level of protection against solid objects, including dust. The second digit indicates how resistant a device is to water. To obtain its IP rating, your smartphone, tablet, or accessory must undergo certified, independent testing.

Resistance to solid objects and dust

IP0X. No special protection

IP1X. Protected against solid objects > 50mm in diameter.

IP2X. Protected against solid objects > 12.5mm in diameter.

IP3X. Protected against solid objects > 2.5mm in diameter.

IP4X. Protected against solid objects > 1mm in diameter.

IP5X. Protected against dust; limited ingress (no harmful deposit).

IP6X. Dust tight.

Resistance to water

IPX0. No special protection

IPX1. Protected against dripping water.

IPX2. Protected against dripping water when tilted up to 15 degrees from normal position.

IPX3. Protected against spraying water.

IPX4. Protected against splashing water.

IPX5. Protected against low-pressure water jet spray for at least 3 minutes.

IPX6. Protected against heavy jet spray for at least 3 minutes.

IPX7. Protected against the effects of immersion in up to 3.29 feet of water for 30 minutes.

IPX8. Protected against the effects of continued immersion in water depths greater than 3.29 feet. The exact conditions are specified for each device by the manufacturer.

For more information about IP standards, refer to document number 60529 issued by the International Electrotechnical Commission (IEC). For more information about test results for Sony devices, go to http://www.sonymobile.com/testresults

What this means for my device

So, you want to capture exciting shots of your friends diving in the pool?

If your Sony device has a rating of IP58, as well as being resistant to dust (but not dust-tight), it is also waterproof to IPX8 standard. That means it’s protected against immersion for up to 30 minutes in fresh (non-saline) water at depths of around 4.9 feet. The exact depth and other details will be specified by us in your User guide.

Other ways to use your device

When you’re not swimming, there are other ways to take advantage of your Sony device’s water and dust resistance. You can use it:

  • When your fingers are wet.
  • In some extreme weather conditions, like snow or rain.
  • In dusty environments, such as a windy beach or when hiking along a dusty trail.

But, don’t forget the covers…

Along with making sure you familiarize yourself with the IP rating of your device, you must remember to firmly close all covers before testing its water and dust resistance. This includes the covers for the micro USB port, the SIM card slot, the memory card slot, and the headphone jack, if applicable.

You should also make sure that no hairs or other small objects get caught between the covers and the seals when you close them. Not doing so may seriously damage your device.

Basic care

Here are a few tips to help you make the most of your device:

  • After using your smartphone, tablet, or accessory in wet conditions, remember to dry off all covers and other areas where water can gather.
  • After exposure to non-fresh water, such as chlorinated water from a swimming pool, always rinse your device off using fresh water.
  • If either the speaker or microphone get wet, their function may be impacted until all the water has completely dried.
  • Drying time can vary depending on the environment, but may take up to three hours. During this time, you can still use all the features that do not use the speaker or microphone – you can take photos, check your email, or send text messages without a worry.
  • Do not use a hairdryer to dry any wet parts.
  • Everyday wear and tear, along with damage to your device, can reduce its ability to resist dust and moisture.

Built for life

Even though your device may be resistant to dust and water, you should avoid exposing it unnecessarily to environments with excessive dust, sand, and mud, or to moist environments with extreme high or low temperatures.

As such we wouldn’t recommend using your smartphone, tablet, or accessory during a sandstorm or in a hot shower. Never immerse your device in salt water, or let the micro USB port, headset jack, or other uncovered parts come into contact with salt water. And, if you’re washing dishes by hand, avoid letting your device come into contact with the detergent or any other liquid chemicals.

We also recommend you not to listen to music or other audio underwater, as the presence of water can limit your ability to hear sound.

Take your device swimming

If your Sony smartphone or tablet is waterproof to IPX8 standard*, then you can use it in a chlorinated swimming pool. However, avoid keeping the device in the pool for too long, and remember to rinse it off thoroughly with fresh water once you get out.

Over time, chlorinated water can corrode the rubber seals, so prolonged use in chlorinated water is not recommended. But, if you want to use your device to get underwater close-ups of a spectacular dive, or your child’s first swimming lesson, go ahead.

* Sony devices with an IP rating of IPX7 or lower should not be exposed to chlorinated water.

Warranty, repairs, and customer service

It’s important to know that your warranty does not cover damage or defects caused by abuse or improper use of your device, including use in environments where the relevant IP rating limitations are exceeded. Also note that compatible accessories, including batteries, chargers, handsfree devices, and micro USB cables, are not waterproof and dust resistant on their own.

If you send in a water or dust resistant device for repair to a Sony service center, our repair teams will test to ensure your device still meets the requirements of its IP rating.

If you have any questions about the use of your device that are not answered here, please refer to our Customer Support Service for help. And for relevant warranty information you can refer to the Important Information document, which is accessible via the Setup guide on your device.

Can I get more specific IP information about my device?

Yes, you can. Just go to http://www.sonymobile.com/testresults and select your device.

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