Follow up on your support, check your device status, request a repair or recycle your device.
SIM cards have limited storage capacity and can only store one number per contact. To backup and sync your contacts we recommend that you use Contacts setup, a PC Companion application.
To transfer your contacts using a SIM card:
If needed, select what account the contacts should be created in and synchronised with, for example a Google™ account. If you save the contacts as Phone contacts, they will only be used in the phone and not be synchronised.