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Protecting your SmartWatch 2 from water

To maximise the water resistance of your SmartWatch 2, the cover for the micro USB port must be firmly closed.

Avoid exposing your SmartWatch 2 to environments with excessive dust or moisture. Normal wear and tear along with damage to your SmartWatch 2 can reduce its ability to resist dust or moisture.

Do not use your SmartWatch 2 in the following conditions:

Swimming pool


Salt water

Other liquid



Your SmartWatch 2 is waterproof and dust resistant in compliance with the Ingress Protection ratings IP57 (see details below). Always firmly attach the micro USB port cover to ensure the water and dust resistance of the device. If liquid is detected inside the device, for example, underneath the cover, your warranty will be void. Never submerge your device in salt water or let the micro USB port come in contact with salt water. Also, never expose the device to any liquid chemicals, or to moist environments with extreme high or low temperatures. The waterproof ability of the micro USB port is not guaranteed in all environments or conditions. After using the device in water, dry off the areas around the micro USB port cover.

All compatible accessories, including chargers and micro USB cables, are not waterproof and dust resistant on their own.

Your warranty does not cover damage or defects caused by abuse or improper use of your device. If you have any further questions about the use of your products, refer to our Customer support service for help.

IP (Ingress Protection) rating

Your SmartWatch 2 has an IP rating, which means it has undergone certified tests to measure its resistance levels to both dust and water. The first digit in the two-digit IP rating indicates the level of protection against solid objects, including dust. The second digit indicates how resistant the device is to water. The higher the numbers, the higher the respective protection.

Your SmartWatch 2 is waterproof and dust resistant in compliance with the Ingress Protection ratings IP57 (see details below). These ratings mean that your device is dust resistant and is protected against the effects of submersion. You can therefore use the device in dusty environments, when your fingers are wet, and in extreme weather conditions, for example, when it’s snowing or raining, or when humidity levels are high. See the table below for more details.

Resistance to solid objects and dust Resistance to water
IP0X. No special protection IPX0. No special protection
IP1X. Protected against solid objects > 50 mm in diameter IPX1. Protected against dripping water
IP2X. Protected against solid objects > 12.5 mm in diameter IPX2. Protected against dripping water when tilted up to 15 degrees from normal position
IP3X. Protected against solid objects > 2.5 mm in diameter IPX3. Protected against spraying water
IP4X. Protected against solid objects > 1 mm in diameter IPX4. Protected against splashing water
IP5X. Protected against dust; limited ingress (no harmful deposit) IPX5. Protected against water jet spray
IP6X. Dust tight IPX6. Protected against heavy jet spray
  IPX7. Protected against the effects of immersion
  IPX8. Protected against submersion

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