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Resetting and restarting

You can reset your SmartWatch 2 to its factory default settings. This deletes all personal data on your SmartWatch 2. This action is sometimes necessary if your SmartWatch 2 stops functioning properly.

You can also force your SmartWatch 2 to shut down in situations where it hangs or won't restart normally. When you restart your SmartWatch 2 after forcing it to shut down, no settings or personal data is deleted.

To perform a factory data reset

  1. From the Home screen, find and tap .
  2. Find and tap Reset SmartWatch.
  3. To confirm, tap .

To force your SmartWatch 2 to shut down

  • Press and hold down until your SmartWatch 2 turns off.

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